Frequently Asked Questions
Everything you need to know about shopping with HOSS.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your favorite well-fitting garments to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or refund.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you ship internationally?
Yes, HOSS ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location.
How should I care for my HOSS garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying is best for longevity.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.